To access this information log in to customersource. If you are a dynamics ax consultant, developer, or in a customer resources or sales role that requires guidance and knowledge of the ax. Sure step is a toolkit that folllows a methodology that microsoft developed for dynamics implementations. Jan 24, 2014 vincent is an author on the book microsoft dynamics sure step 2010 by packt publishing, and teaches project management at leuven university college in belgium. The new sure step also includes devops methodologies as well. Sep 23, 2019 microsoft dynamics sure step is a set of methodology tools and good practices that secure the effective implementation of the erp system. Customer success with microsoft dynamics sure step. This book shows you how to implement microsoft dynamics sure step business solutions, with microsoft dynamics sure step providing the basis.
Jul 02, 2015 benefits of microsoft dynamics sure step a consistent methodology, project management tools and advice, and fieldtested best practices all within userfriendly tools that enables sysco to more efficiently deploy, migrate to, configure, and upgrade microsoft dynamics solutions. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. To access this information log in to customersource unable to log in to customersource. Implementing microsoft dynamics ax 2012 with sure step 2012 ebook written by andrew birch. Today marks the official start of the 2020 release wave 1, kicking off the deployment of new applications and hundreds of new capabilities and updates across microsoft dynamics 365 and microsoft power platform.
The book begins by focusing on the aspects of due diligence and solution selling whether you are the customer or the service provider, you can learn how you work together to select the right solution to meet the organizations needs. Implementing microsoft dynamics ax 2012 with sure step 2012 book. Rosencrance is the author of six true crime books for kensington. Microsoft dynamics sure step enables you to maximize your dynamics investments and increase your efficiency to select, sell, deliver, operate and support your business solution. Sure step is a full lifecycle methodology that will help you envision and ship your microsoft dynamics options portfolio. Mar 22, 20 implementing microsoft dynamics ax 2012 with sure step 2012 ebook written by andrew birch. Posted on october 28, 20 updated on august 17, 2017. Sure step for dynamics 365 microsoft dynamics sure step. Implementing the solution ask any software vendor for their definition of a business solution and you will receive answers focusing on functionality designed to help automate business processes, empowering every selection from microsoft dynamics sure step 2010 book. It incorporates proven procedures that contribute to the faster delivery of an implementation project, its increased. Sure step for dynamics 365 microsoft dynamics community.
There is a tendency to move in an out between ax technical stuff and the sure step model, and it is. Put your patients and members at the heart of every healthcare experience with dynamics 365. Clienteling overview commerce dynamics 365 microsoft docs. Implementing microsoft dynamics ax 2012 with sure step 2012. Jan 24, 2011 vincent is an author on the book microsoft dynamics sure step 2010 by packt publishing, and teaches project management at leuven university college in belgium. Implementing microsoft dynamics ax 2012 with sure step 2012 will info you through the sure step phases. It contains a variety of templates focused on crm, ax, gp, sl, and nav implementations. If you are a dynamics ax consultant, developer, or in a customer resources or sales role that requires. Vincent bellefroid the smart guide to the successful delivery of microsoft dynamics business solutions using microsoft dynamics sure step 2010 with this book and ebook. Microsoft dynamics sure step 2010the smart guide to the successful. A focused tutorial, this book is excess of merely one different stepbystep info into enterprise administration. Read unlimited books and audiobooks on the web, ipad, iphone and. Microsoft dynamics sure step is the prescribed methodology for deploying microsoft dynamics ax.
Sure step is often used by companies to create and implement projects, having the sure step certification is very helpful for people aiming to be a project manager but it also helps developers to understand all the process. Customer success with microsft dynamics sure step is a focused tutorial of microsoft dynamics solution envisioning and delivery, rather than a step by step guide into project management. In some cases, one dynamics project will be split into multiple sure step projects. Microsofts aleksandar totovic believes sure step is an excellent basis for. Define the purpose and value of microsoft dynamics sure step, describe the functionality of the microsoft dynamics sure step client, identify the available project types and phases, identify the components of sure step, explain how to use the documents view, explain how to use the reference view, identify components of activity and task pages. Heres the recording of the sure step book session that i chandru shankar did with keith dunkinson. Take the next step learn more about how to deliver better care with microsoft, or contact us about how dynamics 365 fits into. Jan 24, 2011 buy microsoft dynamics sure step 2010 by shankar, chandru, bellefroid, vincent isbn. It will equip you with the tactics required to plan, align, and orchestrate your solution selling activities, as well as help you to be efficient, proactive, goal driven, and flexible in your microsoft dynamics engagements. Clienteling overview commerce dynamics 365 microsoft. The extent of updated material seems to be quite comprehensive though. Implementing microsoft dynamics ax 2012 with sure step. Customer success with microsoft dynamics sure step is essential an updated version of the microsoft dynamics sure step 2010 book from 2011. There is no download link for sure step for dynamics 365 available yet, but you can install microsoft dynamics sure step 2012 by following the steps in this link.
The sure step methodology is available to microsoft. In the ensuing chapters, you will learn how microsoft dynamics sure step can help improve the overall quality of. This book reveals you straightforward strategies to implement microsoft dynamics sure step enterprise choices, with microsoft dynamics sure step providing the thought. Implementing microsoft dynamics ax 2012 with sure step 2012 is a guide that will help you better understand the principles of sure step methodology and enable you to utilize these in a practical and pragmatic way when implementing microsoft dynamics ax 2012. Microsoft dynamics sure step 2010 ebook by chandru shankar. How to access sure step customer success with microsoft.
Foreword by microsoft dynamics sure step practitioners. Implementing the solution microsoft dynamics sure step. It will equip you with the tactics required to plan, align, and orchestrate your solution selling activities, as well as help you to be efficient, proactive. Maximize your microsoft dynamics investments and increase your efficiency to select, sell, deliver, operate, and support your solution. Sure step includes advanced filtering features, which are based on the new office format system requirements for sure step online project wizard in addition to those listed above, to use the sharepoint project creation feature. Download microsoft dynamics sure step 2010 pdf ebook. Download customer success with microsoft dynamics sure step. The safer, easier way to help you pass any it exams. Microsoft dynamics sure step methodology the crm world. Customer success with microsoft dynamics sure step oreilly. Sure step is the methodology created by microsoft for implementing dynamics projects. Download for offline reading, highlight, bookmark or take notes while you read implementing microsoft dynamics ax 2012 with sure step 2012. The client book includes customer cards that show contact information for each customer, together with three additional properties that are defined by the retailer and configured in. Nav, ax, gp, sl, and crm, our book is only focusing on ax.
One very powerful component of the methodology are the decision accelerators. Microsoft dynamics sure step is a set of methodology tools and good practices that secure the effective implementation of the erp system. Microsoft dynamics sure step 2012 and sure step online. Apr 18, 20 sure step is the methodology created by microsoft for implementing dynamics projects. Customer success with microsft dynamics sure step is a focused tutorial of microsoft dynamics solution envisioning and delivery, rather than a stepbystep guide into project management. Microsoft dynamics sure step is an implementation methodology.
The latest release of the downloadable version of sure step was labeled sure step 2012. Implementing the solution microsoft dynamics sure step 2010. May 17, 2011 as sure step can fit to any size of project, product line, a number of industry solutions, as well as both pre and postimplementation activities, a new dynamics team will benefit from guidance that will get them started down the right path to adopting sure step and applying it to their customers lifecycles. Many retailers, especially highend specialty retailers, want their sales associates to form longterm relationships with. At this point, its being internally used by microsoft and has not been published for public use. Mar 22, 20 implementing microsoft dynamics ax 2012 with sure step 2012 is a guide that will help you better understand the principles of sure step methodology and enable you to utilize these in a practical and pragmatic way when implementing microsoft dynamics ax 2012. Student training materials microsoft dynamics customersource. This is the only book currently available on microsoft dynamics sure step 2010, the microsoft implementation methodology for dynamics erp and crm. In microsoft dynamics 365 commerce, retailers can use the client book functionality to help store associates form longterm relationships with key customers. Currently, there is a bit more available for crm and ax, but more templates are forthcoming and there are already a variety of generic templates that.
Microsoft dynamics sure step 2010 book oreilly media. It has been designed based on many year experience of microsoft consultants and partners. As sure step can fit to any size of project, product line, a number of industry solutions, as well as both pre and postimplementation activities, a new dynamics team will benefit from guidance that will get them started down the right path to adopting sure step and applying it to their customers lifecycles. Buy microsoft dynamics sure step 2010 by shankar, chandru, bellefroid, vincent isbn. Review of implementing microsoft dynamics ax 2012 with sure. Further downloads are available for additional languages, some of which are complete, while others are partial language packs. Demo managing microsoft dynamics implementations 3. This is available as a 328 mb download from either partnersource or customersource. Mb5705 microsoft dynamics sure step study guide online.
Methodologie microsoft dynamics sure step video dailymotion. Vincent is an author on the book microsoft dynamics sure step 2010 by packt publishing, and teaches project management at leuven university college in belgium. Dynamics 365, we make sure that everyone involved in the business has the information they need. Microsofts aleksandar totovic believes sure step is an excellent basis for any implementation, but partners must adapt it as needed dynamics nav dynamics 365.
Dynamics 365 retail is now dynamics 365 commerce offering comprehensive omnichannel commerce across ecommerce, instore, and call center. This download will include all of the english content. May 25, 2011 microsoft dynamics sure step gives you a complete methodologyincluding project management discipline and fieldtested best practicesplus userfriendly tools that enable you to more successfully deploy, migrate, configure, and upgrade microsoft dynamics solutions, including microsoft dynamics crm. Your current service plan does not allow access to this information. Read implementing microsoft dynamics ax 2012 with sure step. Microsoft dynamics sure step gives you a complete methodologyincluding project management discipline and fieldtested best practicesplus userfriendly tools that enable you to more successfully deploy, migrate, configure, and upgrade microsoft dynamics solutions, including microsoft dynamics crm. Adapting sure step for microsoft dynamics 365 business edition. You are a project manager, and you use microsoft dynamics sure step for implementations of microsoft dynamics products for your customers. Feb 20, 2017 there is no download link for sure step for dynamics 365 available yet, but you can install microsoft dynamics sure step 2012 by following the steps in this link. In the ensuing chapters, you will learn how microsoft dynamics sure step can help improve the overall. Between the parts about diagnostics and operation, the book becomes very microsoft dynamics ax specific and it gets very detailed about technical areas about the product.
A focused tutorial, this book is much more than just another stepbystep guide into project management. This book details the use of the microsoft dynamics sure step methodology to enable the full lifecycle of microsoft dynamics sure step business solutions engagements. This book will also help you to plan, align, and orchestrate your sales activities. Microsoft dynamics sure step is a full customer lifecycle methodology for all microsoft dynamics solutions, providing the microsoft ecosystem with comprehensive sales through delivery guidance, project management discipline alignment and fielddriven best practices. For more information about these changes, see microsoft dynamics 365 commerce. Microsoft dynamics sure step 2010 pdf free download epdf. Microsoft dynamics sure step 2012 04022015 page 7 of 66 module 0 course content and plan objectives the key objectives of this course are to enable you to understand the benefits and value of dynamics sure step and to understand how the sure step method can be used in dynamics projects. The book covers every major sure step phase, from diagnostics to operation.
Surestep online microsoft dynamics sure step community forum. Maximize your microsoft dynamics investments and improve your effectivity to pick, sell, ship, function, and help your answer. Everyday low prices and free delivery on eligible orders. They have optimized the sure step for dynamics 365. Vincent collaborated with microsoft for the certification exams and delivered emea, apac, and us sure step train the trainer sessions for microsoft. Axug has been hosting book series sessions in the last months on thu, may 29th at 1pm est, they feature our customer success with microsoft dynamics sure step book. This book guides you through the basics of dynamincs implementation projects, to the deeper nuances of a successful implementation.
Jan 01, 2011 a focused tutorial, this book is much more than just another stepbystep guide into project management. I had the pleasure of reading through implementing microsoft dynamics ax 2012 with sure step this weekend, and while i initially planned to just read the chapters and topics related to my focus in dynamics ax projects, it was quite interesting to read the other chapters as well. The latest version of sure step available is 2012, but with the launched of dynamics 365, is the 2012 version still applicable. Heres the recording of the sure step book session that i chandru shankar.
Microsoft dynamics sure step is an implementation methodology, a toolset, and an application to help dynamics partners ax, crm, nav, gp, and sl successfully implement their dynamics solutions such as dynamics ax. Microsoft dynamics sure step methodology revisited. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. Nov 12, 20 sure step includes advanced filtering features, which are based on the new office format system requirements for sure step online project wizard in addition to those listed above, to use the sharepoint project creation feature. Vincent is also a public speaker having delivered sessions at convergence emea, directions, and various community events. Customer success with microsoft dynamics sure step o. Sure step can be applied to any of the dynamics erp solutions or crm. Sure step is a full lifecycle methodology to help you envision and deliver your microsoft dynamics solutions portfolio. Review of implementing microsoft dynamics ax 2012 with. The smart guide to the successful delivery of microsoft dynamics business solutions using microsoft dynamics sure step 2010 with this book. An accelerated process to validate specific customer relationship management scenarios on the microsoft dynamics crm online or onpremise application. Sep 21, 20 define the purpose and value of microsoft dynamics sure step, describe the functionality of the microsoft dynamics sure step client, identify the available project types and phases, identify the components of sure step, explain how to use the documents view, explain how to use the reference view, identify components of activity and task pages. Customer lifecycle management methodology to help ensure ontime, onbudget, onspec microsoft dynamics solution implementations.
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